Shipping policy

Shipping Policy

Thank you for shopping with Charros Unidos 🤠
We appreciate your support and aim to get your gear to you as quickly as possible.

Orders are typically processed within 1–3 business days after payment confirmation.

You will receive tracking information once your order has shipped.

Please note processing times may increase during peak seasons or product launches.

Delivery times vary depending on destination and carrier:

These are estimated timeframes and not guaranteed. Delays may occur due to:

Shipping costs are calculated at checkout based on your location and selected delivery method.

Customers are responsible for providing accurate shipping information.

If you notice an error in your address, contact us immediately at:

We will attempt to assist before the order ships, but cannot guarantee changes once fulfillment begins.

If a package is marked delivered but cannot be located:

While responsibility transfers to the carrier after delivery, we will do our best to help resolve the situation.

If your order arrives damaged:

We will review and work toward a resolution.

For any shipping-related questions:

We’re always happy to help.